Secure Steel Trading

Privacy Policy

Your privacy matters in India's leading steel trading ecosystem. Learn how we protect your business data on the Ispat Market platform.

Effective: July 27, 2025
Last Updated: July 27, 2025

Quick Navigation

About This Privacy Policy

This Privacy Policy explains how Ispat Market uses and protects your information when you use our steel trading platform. As India's leading digital steel marketplace, we are committed to maintaining the highest standards of data protection in compliance with Indian privacy laws.

Information We Collect

Business Details

  • Company Information:Business name, registration details, GST number
  • Contact Details:Business address, phone, email, authorized representatives
  • Steel Requirements:Product specifications, quantity needs, quality grades
  • Trading History:Past transactions, payment records, supplier relationships

Platform Usage Data

  • Device Information:IP address, browser type, device details
  • Platform Activity:Pages visited, search queries, time spent
  • Transaction Data:Quote requests, order processing, payment information

Verification Documents

  • Business Licenses:Trade licenses, manufacturing permits
  • Quality Certificates:ISO certifications, quality standards
  • Financial Documents:Banking details, credit information (encrypted)

How We Use Your Data

Steel Trading Operations

  • Connecting buyers with verified steel suppliers across India
  • Processing steel quotations and order management
  • Quality assurance and product verification
  • Logistics coordination and delivery tracking

Business Support Services

  • Account management and user verification
  • Financial services and payment processing
  • Customer support and dispute resolution
  • Market insights and price analytics

Information Sharing

Trusted Partners

  • Verified steel suppliers in our network of 1,500+ partners
  • Financial institutions for trade financing and payments
  • Logistics partners for steel transportation and delivery
  • Quality testing laboratories for product verification

Legal Compliance

  • Government authorities as required by Indian trade regulations
  • Tax authorities for GST and other compliance requirements
  • Legal proceedings when mandated by court orders
  • Regulatory bodies for steel industry compliance

Data Security Measures

Technical Protection

  • 🔐256-bit SSL encryption for all data transmission
  • 🔑Multi-factor authentication for business accounts
  • 🛡️Regular security audits and penetration testing
  • 🏦Secure cloud infrastructure with bank-grade security

Operational Security

  • 👨‍💼Trained staff with data protection certification
  • 📋Strict access controls and data handling policies
  • 🤝Vendor security agreements and compliance checks
  • 🚨24/7 security monitoring and incident response

Your Privacy Rights

Data Access

Request and download copies of your business data stored on our platform

Communication Control

Manage marketing preferences and notification settings for your account

Account Management

Update business information or request account closure with data deletion

Cookies and Tracking

How We Use Cookies

  • Essential cookies for platform functionality and security
  • Analytics cookies to improve our steel trading services
  • Preference cookies to remember your trading settings

You can manage cookie preferences in your browser settings. Disabling certain cookies may limit platform functionality.

Data Retention

Retention Periods

  • Business account data: Retained during active membership and 7 years post-closure
  • Steel transaction records: Maintained for 10 years as per Indian commercial law
  • Communication logs: Stored for 3 years for customer service and dispute resolution
  • Marketing preferences: Retained until opt-out or 2 years of account inactivity

Contact Information

Privacy Inquiries

Questions about data handling and privacy practices

privacy@ispatmarket.com

Data Protection Officer

Formal complaints and data protection concerns

dpo@ispatmarket.com

Customer Support

General platform support and account assistance

support@ispatmarket.com

Important Notice

By using Ispat Market's steel trading platform, you acknowledge that you have read and agree to this Privacy Policy. This policy is governed by Indian laws including the Information Technology Act, 2000, and applicable data protection regulations.

Chat with us on WhatsApp