Privacy Policy
Your privacy matters in India's leading steel trading ecosystem. Learn how we protect your business data on the Ispat Market platform.
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About This Privacy Policy
This Privacy Policy explains how Ispat Market uses and protects your information when you use our steel trading platform. As India's leading digital steel marketplace, we are committed to maintaining the highest standards of data protection in compliance with Indian privacy laws.
Information We Collect
Business Details
- Company Information:Business name, registration details, GST number
- Contact Details:Business address, phone, email, authorized representatives
- Steel Requirements:Product specifications, quantity needs, quality grades
- Trading History:Past transactions, payment records, supplier relationships
Platform Usage Data
- Device Information:IP address, browser type, device details
- Platform Activity:Pages visited, search queries, time spent
- Transaction Data:Quote requests, order processing, payment information
Verification Documents
- Business Licenses:Trade licenses, manufacturing permits
- Quality Certificates:ISO certifications, quality standards
- Financial Documents:Banking details, credit information (encrypted)
How We Use Your Data
Steel Trading Operations
- Connecting buyers with verified steel suppliers across India
- Processing steel quotations and order management
- Quality assurance and product verification
- Logistics coordination and delivery tracking
Business Support Services
- Account management and user verification
- Financial services and payment processing
- Customer support and dispute resolution
- Market insights and price analytics
Information Sharing
Trusted Partners
- Verified steel suppliers in our network of 1,500+ partners
- Financial institutions for trade financing and payments
- Logistics partners for steel transportation and delivery
- Quality testing laboratories for product verification
Legal Compliance
- Government authorities as required by Indian trade regulations
- Tax authorities for GST and other compliance requirements
- Legal proceedings when mandated by court orders
- Regulatory bodies for steel industry compliance
Data Security Measures
Technical Protection
- 🔐256-bit SSL encryption for all data transmission
- 🔑Multi-factor authentication for business accounts
- 🛡️Regular security audits and penetration testing
- 🏦Secure cloud infrastructure with bank-grade security
Operational Security
- 👨💼Trained staff with data protection certification
- 📋Strict access controls and data handling policies
- 🤝Vendor security agreements and compliance checks
- 🚨24/7 security monitoring and incident response
Your Privacy Rights
Data Access
Request and download copies of your business data stored on our platform
Communication Control
Manage marketing preferences and notification settings for your account
Account Management
Update business information or request account closure with data deletion
Cookies and Tracking
How We Use Cookies
- Essential cookies for platform functionality and security
- Analytics cookies to improve our steel trading services
- Preference cookies to remember your trading settings
You can manage cookie preferences in your browser settings. Disabling certain cookies may limit platform functionality.
Data Retention
Retention Periods
- Business account data: Retained during active membership and 7 years post-closure
- Steel transaction records: Maintained for 10 years as per Indian commercial law
- Communication logs: Stored for 3 years for customer service and dispute resolution
- Marketing preferences: Retained until opt-out or 2 years of account inactivity
Contact Information
Important Notice
By using Ispat Market's steel trading platform, you acknowledge that you have read and agree to this Privacy Policy. This policy is governed by Indian laws including the Information Technology Act, 2000, and applicable data protection regulations.